Terms of Use

Last updated: 2026.

1. Purpose

These terms govern access to and use of HotOrga, a CRM operated by TO BE COMPLETED. By creating an account, you accept these terms in full.

2. Service description

HotOrga is a business management tool (contacts, quotes, invoices, chatbot, automations) intended for UK small businesses and sole traders. It does not replace the advice of a qualified accountant or solicitor.

3. Subscription and cancellation

Paid plans are billed monthly with no fixed term. You may cancel at any time from your account, effective immediately for the current billing period.

4. Your obligations

You agree to provide accurate information, not to use the service for unlawful purposes, and to comply with the regulations applicable to your own business (invoicing, protection of your own customers' data).

5. Data processing (UK GDPR)

For your own customers' data that you process through HotOrga, we act as a data processor within the meaning of UK GDPR, while you remain the data controller. See our privacy policy.

6. Availability and liability

We make every effort to ensure the service is available, without guaranteeing uninterrupted continuity. Our liability is limited to the amounts actually paid under your subscription.

7. Changes to these terms

These terms may change; any material change will be notified to you by email.

8. Governing law

These terms are governed by the law of England and Wales. Any dispute is subject to the exclusive jurisdiction of the courts of England and Wales.

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